It’s important to us that we send our texters the best referrals. We aim to provide resources that are accessible, inclusive, and free or affordable. So, a team of dedicated staff and Crisis Counselors put a lot of time, energy, and love into defining quality. Hard to appreciate what you can’t measure, right?

Crisis Text Line offers referrals that:

• Are free, and don’t contain hidden services or subscription fees.
• Provide unique, specialized information that is highly beneficial to someone in crisis.
• Cite reputable sources.**
• Are advertisement free.
• Don’t discriminate based on age, gender, religion, sexual orientation, political affiliation, etc.
• Are not independent private practitioners, including but not limited to: therapists, counselors, doctors, lawyers.
• Are not privately-run or -owned blogs or businesses.
• Don’t request access to photos, contact lists, or social media accounts to access resources.
• Are iOS and Android compatible.

**The source is considered reputable if it’s from 1) a 501(c)(3) organization or municipal, state, or federal agency that provides social, educational, or health and human services; or 2) is a for-profit health and/or human services organization that is not eligible for 501(c)(3) status but meets all state licensing requirements, such as hospitals, health clinics, substance use disorder treatment programs, that offer services at no cost, or community counseling agencies that offer services at no cost.

We’re always growing our referrals database. If you provide a global service and would like to be considered for this database, please fill out this form. If your service is in Spanish, please complete this form.

Below is a list of our US-based referrals. Please see this list for support internationally.