Thai We Care values your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.
The personal data of the users that are collected and processed through:
- Thai We Care App (Android and iOS version – Available on Google Play and App store)
Will be under responsibility and in charge of:
Thailand We Care
(Hereinafter referred to as “Thai We Care”).
The information we learn from customers helps personalize and continually improve your experience at Thai We Care. Here are the types of information we gather:
Information You Give Us. You provide information when you download and install the Thai We Care application (Android and iOS version), search, read, watch, post the content, use the services or communicate with us. As a result of those actions, you might supply us with the following information:
- First and last name
- Email address
- GPS and location information (user mobile device)
- ID documents (for identity verification purposes).
- Health information (sensitive information).
- Any additional information relating to you that you provide to us directly through our websites or indirectly through our websites or online presence such as ‘cookies’.
Thai We Care will not collect any personally identifiable information about you, unless you provide it.
Automatic Information. Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses Thai We Care or third-party content served by or on behalf of Thai We Care on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed, and possibly purchased.
The sensitive information we collect and process is subject to further restrictions.
Sensitive information relates to a person’s health (including predictive genetic information), racial or ethnic origin, political opinions, philosophical or religious beliefs or affiliations, sexual orientation or practice, membership in professional or business associations. or unions, criminal records or biometric information.
Certain confidential user information (health information) is required for the correct operation of the application. Thai We Care policy is that confidential information will be used and disclosed only for the purposes for which it was provided and authorized, unless you agree otherwise or the law allows the use or disclosure of this information. By using the application, you authorize and accept the use and treatment of such sensitive information for the uses expressly described in this policy.
Sensitive information provided by users for their use and treatment will be processed and published anonymously. Sensitive information will never be published in a way that can identify and individualize the user and their personal information.
The personal data will be kept for the time necessary to provide the services or as long as the user does not delete the application from his phone or withdraw his consent. Your personal data will be deleted from our database immediately after you delete the application or withdraw your consent.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current application, website and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
- Identify you as a user in our system.
- Provide the application(Android and iOS version).
- Locate users or their information through geolocation (GPS – Users Mobile device).
- Provide the chat platform (Anonymous chat between users).
- Provide the services.
- Volunteer user verification
- Improve our services, website, and how we operate our business.
- Understand and enhance your experience using our website and services.
- Send emails through bulk email delivery platforms such as MailChimp and Klaviyo.
- Respond to your comments or questions through our support team (Chat and email).
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
- Communicate with you about upcoming events and news about services offered by Thai We Care and our selected partners.
- Marketing purposes of Thai We Care.
- Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
- Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
By downloading the application, using the services and providing us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent, contact us through the contact information or the contact page.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We employ other companies and individuals to perform functions on our behalf. Examples include sending email, analyzing data, providing marketing assistance, providing search results and links. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of Thai We Care and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Thai We Care, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. We Care uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform and website. We may also use aggregated anonymous information to provide information about the website to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
Users may not resell the services or any portion of the content or the functionality of the platform, to any other party without prior written permission from Thai We Care, which may be granted or withheld in Thai We Care sole discretion.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. If transactions are processed on the Website, transaction information is transmitted to and from the Website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.
Thai We Care follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Thai We Care receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Thai We Care strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have the following rights in relation to your personal data provided to Thai We Care:
- Access your personal data.
- Request the correction of inaccurate data.
- Request its deletion.
- Request limitation of the processing of your data.
- Oppose the treatment of your data.
- Request your portability.
- Not be subject to automated individual decisions.
The Users can exercise all these rights contacting us through the contact information or the contact page and indicating the reason for his request.
Without preconception to any other administrative appeal or legal action, the User shall have the right to submit a claim to a Control Authority, in particular in the Member State in which he or she has their habitual residence, place of work or place of the alleged infringement. If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim.
We are in compliance with the requirements of the personal data protection laws, regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website, platform and services are all directed to people who are at least 18 years old or older.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information.
To opt-out of Thai We Care email, follow the instructions included in the email. Your request should be processed within 48 hours.
By providing user content through the service, you grant Thai We Care a worldwide, non-exclusive, royalty-free, fully paid (with the right to sublicense) right and license to host, store, transfer, display, perform, reproduce, modify for the purpose of formatting, displaying and distributing your user content on the application for the sole purpose of performing and securing the functionality of the application.
Thai We Care regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Thai We Care treatment of personal information by contacting us.
When we receive formal written complaints, it is Thai We Care policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Thai We Care and an individual.